At Life2Zone Services Private Limited (“Life2Zone,” “we,” “us,” or “our”), we strive to provide transparent and fair policies regarding refunds and cancellations. Please read this Refund and Cancellation Policy carefully before purchasing any plans or services from us. By using our services, you agree to the terms outlined below.

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Refund Policy

1. Eligibility for Refund:

   • If you purchase any plan or service from Life2Zone and decide not to use our services, you may request a full refund within 24 hours of the purchase.

   • Refunds will only be processed if the service has not been utilized or accessed during this period.

2. Refund Process:

   • To request a refund, please contact us at info@life2zone.com within 24 hours of your purchase. Provide your order details and the reason for the refund request.

   • Once your request is approved, the refund will be processed within 7-10 business days. The refunded amount will be credited to the original payment method used during the purchase.

   • Refund will be given within 7-10 business days. The refunded amount will be credited to the original payment method used during purchase.

3. Non-Refundable Cases:

   • No refunds will be issued after the 24-hour window has passed.

   • If the service has been partially or fully utilized, no refund will be provided.

   • Any promotional or discounted plans are non-refundable unless otherwise stated.

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Cancellation Policy

1. Service Cancellation by Client:

   • If you fail to pay the full amount for your plan or service, your services will be automatically canceled.

   • In such cases, any partial payment made by you will be refunded to your valid bank account within 7-10 business days.

2. Cancellation Process:

   • To cancel your service, please contact us at info@life2zone.com with your order details and reason for cancellation.

   • If you have made a partial payment, ensure that you provide your valid bank account details for the refund process.

3. Service Cancellation by Life2Zone:

   • We reserve the right to cancel your service at any time due to non-payment, violation of our Terms and Conditions, or any other reasonable cause.

   • In such cases, any eligible refund will be processed as per our Refund Policy.

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General Terms

1. Contact Information:
   For any questions or concerns regarding refunds or cancellations, please contact us at:
   Life2Zone Services Private Limited
   Saristabad Road, 70 Feet Bypass, Patna – 02
   Email: info@life2zone.com
   Website: www.life2zone.com

2. Policy Updates:
   We reserve the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services constitutes your acceptance of the revised policy.